Contact us

Contact Happy X Craft

If you have any questions about our products, orders, collaborations, or need customer support, we are happy to help.

Customer Support

📧 Email: help.happyxcraft@yahoo.com
📞 Phone: +49 179 4171328

We usually respond within 1–2 business days.

Business Address

Happy X Craft
Corina Ciocanu
Waldheimerstr. 25
12627 Berlin
Germany

Order Support

Please include the following information when contacting us about an order:

• Your full name
• Order number
• Description of your request

This helps us assist you faster.

Digital Product Support

If you experience any issues downloading your digital cross stitch patterns, please contact us and we will gladly assist you.

Collaboration & Press Inquiries

For collaborations, design partnerships, or media inquiries, please contact:

📧 help.happyxcraft@yahoo.com

Business Hours

Monday – Friday
09:00 – 17:00 (CET)

Responses may take slightly longer during holidays or busy seasons.

Social Media

You can also follow Happy X Craft for updates, inspiration, and new designs.