FREQUENTLY ASKED QUESTIONS

IS CROSS STITCHING DIFFICULT?

If I can do it, you can do it too! Once you learn the 3 basic stitches used in cross stitch, you are good to go. Cross stitching is the easiest form of embroidery as the fabric itself guides the shape of your stitches. If you can count and you can hold a needle, you can cross stitch.

Each kit and pattern has a difficulty level label (1, 2 or 3 scissors) depending on number and types of stitches and colours. Refer to this legend to understand the difficulty level of the design you are looking at:

 

HOW LONG DOES IT TAKE?

Cross stitching, like other forms of embroidery and needle crafts, is a time-consuming hobby. Duration will vary depending on the size of the design you choose. Although these are not projects you can finish on your lunch break, you can expect to complete smaller designs in a few hours.

IS THE PATTERN PRINTED ON THE FABRIC?

No, it is not. All of the happy x craft's kits are using a method called counted cross stitch. Using a gridded pattern, you will count the number of stitches of each colour to stitch. 

SHOULD I GET THE KIT OR THE PATTERN?

It depends on the supplies you already have or your willingness to go and purchase them yourself. You can find everything you need for cross stitching in most good arts and craft stores. However, if you are just starting out, a kit is the best option as it includes everything you need.

Also, some of the Happy x craft's designs use coloured hand dyed thred that is sometimes harder to find. If you're still unsure, don't hesitate to send a mesage at help.happyxcraft@yahoo.com

DO YOU OFFER GIFT WRAPPING?

At the Happy x craft, sustainability is a top priority. In order to reduce waste, gift wrapping is unfortunately not available. However, you can include a note for the recipient upon checkout if your order is a gift. It will be written on a 100% recycled greeting card.

DO YOU DO CUSTOM DESIGNS?

Unfortunately, the Happy x craft doesn't offer custom designs at the moment. 

DO YOU OFFER WHOLESALE?

 Sadly not, Happy x craft is not yet prepared to make wholesale orders!

CAN I TAG YOU IN MY PHOTOS?

Yes, please! I love to see your progress and what you end up doing with your finished cross stitch pieces. You can tag the Happy x craft on Instagram using @happyxcraft or #happyxcraft on Facebook. Can't wait to see what you're stitching!

AM I ALLOWED TO SELL THE PIECE ONCE I AM DONE STITCHING?

Each one of the Happy x craft's patterns and kits is designed for personal use only. You may not reproduce, distribute, share or sell the pattern or the finished product made from it. If you see a completed piece for sale somewhere, please let me know.

AM I ALLOWED TO GIFT THE PIECE ONCE I AM DONE STITCHING?

Yes, of course! Handmade cross stitch pieces make for very special presents for friends, family, colleagues, teachers and anyone else.

I LIVE OUTSIDE Germany, CAN I STILL ORDER FROM YOU?

If you are ordering physical items, yes. We are shipping world wide.

MORE QUESTIONS?

Send me a message and I'll do my best to answer you promptly.

Contact information

Designed and made in Berlin,Germany

Company address: Waldheimerstr. 25, 12627 Berlin, Germany

Vat Registration Number: DE 357159328

Telephone number: +491794171328

Contact us at: help.happyxcraft@yahoo.com