Terms and Conditions

Last updated: 06.02.2026

These Terms and Conditions govern the use of the website https://happyxcraft.com and the purchase of products offered by Happy X Craft.

By accessing this website or purchasing products, you agree to these Terms.

1. Business Information

Happy X Craft
Owner: Corina Ciocanu
Waldheimerstr. 25
12627 Berlin
Germany

Email: help.happyxcraft@yahoo.com

2. Products

Happy X Craft offers:

  • Digital cross stitch patterns (PDF downloads)

  • Physical embroidery kits

All product descriptions are provided as accurately as possible.

3. Contract Formation

The product presentation in the online shop does not constitute a legally binding offer but an invitation to order.

A contract is concluded when:

  • You place an order

  • You receive an order confirmation email

4. Prices and Payment

All prices are displayed including VAT where applicable.

Payment methods may include:

  • PayPal

  • Credit Card

  • Shopify Payments

Payment must be completed before delivery of products.

5. Delivery

Digital Products

Digital products are delivered via download link immediately after payment.

Physical Products

Physical kits are shipped to the delivery address provided by the customer.

Delivery times may vary depending on location.

6. Right of Withdrawal

Consumers within the EU have the right to withdraw from physical product purchases within 14 days.

⚠️ Digital products are excluded once download has started and the customer has agreed to waive withdrawal rights.

7. Returns

Physical products may be returned within 14 days if unused and in original condition.

Customers are responsible for return shipping unless the product is defective.

8. Intellectual Property

All designs, patterns, images, and content are protected by copyright.

Customers may:

✔ Use patterns for personal use
✔ Sell finished stitched items in small quantities

Customers may NOT:

❌ Resell patterns
❌ Share digital files
❌ Reproduce designs commercially

9. Liability

Happy X Craft is liable only for damages caused intentionally or through gross negligence.

10. Data Protection

Customer data is processed according to our Privacy Policy.

11. Applicable Law

German law applies, excluding UN Sales Law.

12. Contact

For questions, please contact:
help.happyxcraft@yahoo.com